Privacy Policy
The information on this Web site should not be substituted for proper medical advice. The information posted is subject to change at any time. The user of this Web site is encouraged to contact a competent physician to obtain more accurate and current information. Opinions and recommendations contained in this Web site are not necessarily those of the N.C.C.S. or endorsed by N.C.C.S. Other sites are not under the control of The National Children's Cancer Society, and as a result, no representations concerning content, accuracy or usability is being made. This link is provided simply as a convenience to the user. No representation or verification is made as to any representations made on any other Web sites.
THE NATIONAL CHILDREN'S CANCER SOCIETY MAKES NO WARRANTIES OF ANY KIND REGARDING THIS WEB SITE, INCLUDING BUT NOT LIMITED TO, ANY WARRANTY OF ACCURACY, COMPLETENESS, CURRENCY, RELIABILITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY THAT THESE PAGES, OR THE SERVER THAT MAKES THEM AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS, AND SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED.
Our Commitment to Privacy
The National Children's Cancer Society ("N.C.C.S.") respects the privacy of every individual who visits www.nationalchildrenscancersociety.org ("Web site"). This policy explains our online information and privacy practices. To make this notice easy to locate, links are provided at the bottom of our home page and on every page within our Web site. An important reminder is also posted in the "Connect With Other Families" section of the site, further reminding users to not share private or personal information. By visiting the N.C.C.S. at www.nationalchildrenscancersociety.org, you accept and agree to the practices described in this privacy policy.Back to Top
Use of Cookies
We use cookies; small files, which are sent to your Web browser and stored in your computer's hard, drive in order to improve your experience on the www.nationalchildrenscancersociety.org site. The cookies are used to speed up your access to the Web site, but do not contain any personal information. The majority of web browsers accept cookies, but the "help" menu on your browser should give you options to prevent, accept, or receive notice of new cookies on your system. Please be aware that if you block cookies, some Web site functionality may be lost.Back to Top
Data Collection
We collect two types of information:- Standard Web-server traffic-pattern information. Standard Web-server traffic- pattern information. General traffic, site usage, and length of stay information is collected and stored in log files.
- Personal information. We do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. If you personalize a Web site, volunteer, order a book, request information, donate, send event information and photos, for example, we may collect the following information: first and last name, street address, city, state, zip code, telephone number, e-mail address, relation to cancer patient and subject of inquiry.
Personal information may be requested for certain optional online activities:
Registration: If you choose to customize the Web site to your needs by becoming a registered www.nationalchildrenscancersociety.org user, we retain the preferences you select so that you will not have to re-enter your information each time you should access the site. These preferences may include requests for e-mail, event information, news, language preferences, etc.
If you register to participate in an N.C.C.S. event using our event registration site, we may ask you if you are a cancer survivor. This information is useful for event purposes. Further, if you elect to use our referral service to inform a friend about the event registration site, we will ask you for your friend's name and address. We will store this information in order to send your friend a one-time e-mail inviting him or her to visit the site.
Publication orders: If you choose to order from the store or educational materials, we collect standard credit-card information (card number, type and expiration date) and keep a record of your financial transaction. Credit-card numbers are held only until the charge can be processed, then the number is only available to customer service for purposes of problem resolution.
Contributions: If you choose to donate to our organization, we maintain a record of your contribution. Your financial information will be treated as described above in "Publication Orders."
Requests: If you submit an online request for N.C.C.S. products such as free brochures, or submit a question through a "contact us" query, we may have to gather additional information from you to respond to your request. Such information will vary with the request but often includes name, shipping address, telephone number, e-mail address, etc.
Public Forums: If you choose to participate in the Care to Share Cancer Connection or another public forum that we make available to visitors, please remember that all information you disclose in these areas becomes public information. You should exercise caution when deciding whether or not to disclose your personal information.
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Data Use
We limit the use of information provided to us on our Web site to the following:Internal Use
- If you do not make a service or publication request, donation, purchase, sign up for a special event or otherwise identify yourself, we do not collect personally identifiable information about you. We will use only the aggregate information we gain from your use of the site to continue making improvements in the site and the services we provide.
- If you choose to provide personal information, we may enter your name into our constituent database and contact you to: complete voluntary surveys seeking quality of service; supply you with information related to cancer, N.C.C.S. programs and events, and services; request voluntary time or monetary contributions to the N.C.C.S.; request your participation in a N.C.C.S. research study
- We collect the e-mail addresses of those who communicate with us by e-mail. Inquiries will be forwarded to the appropriate N.C.C.S. department for response and may be entered into our constituent database. If your name is entered into the database, we may contact you. (See (2) above.)
External Use
Your personal information is privileged and confidential and will not be shared or released to any organization or business entity other than those affiliated with or working in conjunction with the N.C.C.S.- We on rare occasion may make our constituent names and postal addresses available to other reputable nonprofit organizations. Your name will only be available to those carefully screened organizations for a limited time. Other organizations will not have continued access to your name and address unless you choose to respond to their initial mailing.
- We occasionally hire other companies to provide limited services on our behalf. We will only provide these organizations with the information they need to deliver the service they are providing on their behalf and prohibit them from using that information for any additional purpose.
- We have relationships with companies that conduct charitable promotions that support us in our mission and activities. If you provide us with your mailing address, we may pass your contact information to these companies so that they may ask you if you are interested in receiving their services. Your choice to use their services will benefit us; the amount of money we receive from these entities as a result of your participation is disclosed at the time you are contacted about the service. These companies are often referred to as "corporate partners" in N.C.C.S. literature and on the Web site.
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Your Options
The N.C.C.S. respects your privacy and allows you to restrict sharing of your personal information. You may wish to limit the ways we contact you and offer the following options:- Do not contact me by telephone.
- Do not contact me by e-mail.
- Do not contact me by postal mail.
- Do not share my contact information with other nonprofit organizations.
- Do not contact me with fund-raising requests supporting the N.C.C.S.
- Do not contact me or share my information with anyone.
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Access
Upon request, the N.C.C.S. is willing to provide you with the information we maintain about you so that you are able to request corrections such as a change of address. Please contact us by e-mail or in writing at:Internet Security and Privacy Requests
The National Children's Cancer Society
One South Memorial Drive - Suite 800
St. Louis, MO 63102
Of course, before we provide this information we will take reasonable steps to verify your identity before making any corrections or providing you with any information.
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Data Security
The N.C.C.S. is committed to protecting the security of your personal information. We process your financial transactions via encrypted SSL sessions. SSL is the industry standard for securing Web-messaging transactions. Inside the N.C.C.S., data is stored in password-controlled servers. Our staff is educated about the importance of protecting your private information. However, such precautions do not guarantee that our Web site is invulnerable to all security breaks. The N.C.C.S. makes no warranty, guarantee, or representation that the use of our Web site is protected from viruses, security threats or other vulnerabilities, and that your information will always be secure. Whenever the N.C.C.S. permits an external third party to access personally identifiable information, authorized persons follow appropriate procedures to help ensure that the information is only for authorized purposes. The N.C.C.S. employs procedures to ensure your information is used in the appropriate manner, we cannot make any guarantees with respect to the actions or policies of such third parties.Back to Top
Links Within Our Web Site
Our privacy policies apply only to your use of the N.C.C.S. Web site. This site contains links to other sites, including sites that have a corporate relationship with us. We do not disclose personal information with them, and we are not responsible for their privacy practices. The N.C.C.S. also does not imply endorsement of the materials or policies on those sites. Please read the policies of each site you visit.Back to Top
Contact Us
This privacy statement may be updated occasionally and posted on our Web site. It applies only to our online practices and does not encompass other areas of the organization. We reserve the right to change this policy at any time by posting revisions. You agree to review the privacy policies each time you use our site so you are aware of any modifications. By accessing our web site, you agree to be bound by all the terms and conditions of the N.C.C.S. policy as posted at the time of your visit. If you have any questions about the policy or our compliance, please send an e-mail or write to:Internet Security and Privacy Requests
The National Children's Cancer Society
One South Memorial Drive - Suite 800
St. Louis, MO 63102
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